Cookie Policy

Effective Date: February 1, 2026

At Tuffex, we use cookies and similar technologies to enhance your experience when visiting our website and interacting with our digital infrastructure. This Cookie Policy explains how cookies are used on tuffex.store and how they help us deliver a stable, secure, and efficient digital platform for our global machinery partners.

1. What are Cookies?

Cookies are small text files stored on your device when you visit a website. These files allow websites to recognize your browser, maintain session information, and optimize performance.

Cookies enable us to provide a seamless experience while ensuring that our digital services operate with the reliability expected by our global infrastructure partners.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the proper functioning of our website and cannot be disabled. They enable core functionalities such as:

• secure session management
• account authentication
• order processing and transaction security
• infrastructure stability and load balancing

Without these cookies, certain services on the website may not function properly.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website and identify opportunities to improve system performance. They collect anonymized information such as:

• page visits and navigation flow
• system response time
• website traffic patterns
• browser and device information

This data helps our engineering team optimize website performance and maintain hosting reliability.

Preference Cookies

Preference cookies allow the website to remember certain choices made by users, including:

• region or language preferences
• saved interface settings
• session continuity across visits

These cookies enhance usability and reduce the need for repeated configuration.

Security Cookies

Security-related cookies help protect both our infrastructure and users by enabling:

• fraud prevention mechanisms
• authentication token validation
• abnormal activity detection

These cookies support the enterprise-grade security protocols used across our digital ecosystem.

3. SAP and Infrastructure Integration

Certain cookies may be used to maintain secure communication between the Tuffex web platform and enterprise infrastructure systems, including integrations with SAP APIs for inventory management and logistics coordination.

All system integrations operate using encrypted communication channels and secure authentication tokens to ensure that operational and technical data remains protected.

4. Managing Cookies

Most web browsers allow you to manage or disable cookies through their settings. Please note that disabling certain cookies may affect website functionality, including:

• account login
• session stability
• order processing
• system performance

Users may adjust their browser settings according to their privacy preferences.

5. Updates to this Policy

Tuffex reserves the right to update this Cookie Policy as our digital infrastructure evolves. Updates will be reflected on this page along with the revised effective date.

6. Contact Us

For questions regarding our cookie usage or data practices, please contact:

Tuffex IT Team
Email: it-support@tuffex.store
Regional Hub: L20-01 & 06, 20th Floor, One West – West Block, Nanakramguda, Hyderabad, Telangana – 500008, India

By continuing to browse the Tuffex website, you agree to our use of cookies as described in this policy.